Returns & Exchanges

At Cobble Hill Puzzles, we want you to be completely satisfied with your purchase. If your new apparel or accessories don't fit perfectly, you can return or exchange unworn items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Place the unwashed, unworn items with original tags attached into the original shipping mailer or a secure box of your choice.

3

Attach the Label

Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing